Shipping policy
At GoBuyBeauty, we do our best to process and ship orders quickly, carefully, and reliably. We understand that professional podology, nail care, skincare, and clinic supply products are often needed for daily work, so our team focuses on smooth order handling and clear delivery updates.
Once your order is placed, please make sure that your shipping address, email, and contact details are complete and accurate. This helps us avoid delays and ensures that your package can be processed correctly.
Shipping Options
Shipping options, costs, and estimated delivery times may vary depending on your location, order value, package size, and selected carrier. Available shipping methods will be shown at checkout.
Order Processing
We aim to prepare orders as quickly as possible after complete and correct order information is received. Processing time may vary during high-volume periods, holidays, or when an item requires additional confirmation.
If any product in your order is unavailable, we will contact you with available options. You may choose to wait for the item, replace it when possible, or cancel the unavailable item from your order.
Tracking Information
Once your order has been shipped and tracking details become available, we will provide tracking information by email or through your order page.
Please note that tracking updates may not appear immediately after shipment. In some countries, tracking information may also be limited depending on the local postal or carrier system.
International Shipping
GoBuyBeauty may ship orders internationally, depending on the destination and available carrier services. Delivery times for international shipments may vary due to customs processing, local holidays, carrier delays, and destination-country procedures.
Please make sure your shipping address is written correctly in English where required, including apartment number, postal code, city, state or region, and country.
Customs, Import Duties, and Taxes
Import duties, taxes, customs fees, brokerage fees, or any other destination-country charges are not included in the product price or shipping cost unless clearly stated at checkout.
These charges are the responsibility of the buyer. Customs policies vary by country, and GoBuyBeauty cannot control customs delays, inspection times, or additional fees charged by local authorities.
Delivery Responsibility
Once a package is handed over to the shipping carrier, delivery timing may depend on the carrier and destination-country procedures. We will do our best to assist with tracking information, but delays caused by customs, local postal services, incorrect address details, or carrier disruptions are outside of our direct control.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information at checkout. If an order is delayed, returned, or undeliverable due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.
Need Help?
If you have questions about your shipment, tracking number, or delivery status, please contact our support team with your order number and email address used at checkout.